Terms and Conditions
Effective Date: July 1, 2025
These Terms and Conditions (the “Agreement”) are between us, The Kanna Collective, and you. Please read this Agreement carefully before using our website. By using or visiting our website, you agree to this Agreement. If you do not agree or do not understand this Agreement, please do not use our website. Any other disclaimers on our website are part of this Agreement. We may modify or change this Agreement at any time without notice; changes are effective immediately when published. THIS AGREEMENT CONTAINS A CLASS ACTION WAIVER AND A JURY WAIVER.
I. THE WEBSITE
Our website includes any information and subpages within. The term “website” does not include third-party links or websites. We provide you with information and the ability to communicate with us. None of this information constitutes the rendering of legal, medical, or other professional advice or services. Using our website does not create any relationship between you and us as independent contractor, employee/employer, joint venture, partnership, or any other agency relationship. Any greater relationship will be reflected in a separate agreement.
II. COMMUNICATION
If you send us a message through the contact form, please allow up to one (1) business day for a response, excluding weekends and holidays. We may contact you by phone, email, or newsletter. If you wish to unsubscribe from emails or our newsletter, please let us know. You may unsubscribe at any time, and we may retain your account to be reactivated if you re-subscribe. If you provide us with testimonials, you grant The Kanna Collective a perpetual, worldwide license to edit and publish that testimonial on our website. We do not knowingly collect personal information from anyone under 21. If you believe we have done so, please contact us immediately and we will remove it. For information on protecting your children online, visit www.OnGuardOnline.gov.
III. OWNERSHIP
All technology, software, information, processes, data, designs, artwork, and other copyrightable and/or patentable works related to the website (“Company Technology”) is owned by us at all times. All material on the website, including text, data, graphics, logos, icons, images, audio, video, links, downloads, and software, is owned, controlled by, or licensed to us and protected by intellectual property laws. You may not edit, change, transfer, sell, or use any Company Technology or website material without our express permission. You may link to our website, provided you do not change or remove any notices and your website does not engage in illegal or obscene activities. We may revoke your permission to link at any time.
IV. LIABILITY & INDEMNIFICATION
We recognize we are not perfect. The website content may contain errors or inaccuracies. We do not warrant that our website will operate without error or delay or that third-party sites will be virus-free. Even if we link to a third-party site, we do not endorse it and are not responsible for its content. This website and the information within are provided “AS IS,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, including merchantability or fitness for a particular purpose. In no event will we or any third parties we work with be liable for incidental, consequential, indirect, or other damages. Some states do not allow limitations on certain damages; in those states, our liability is limited to the maximum extent permitted by law. You agree to indemnify, defend, and hold harmless The Kanna Collective and its agents from any losses, damages, expenses, or costs, including reasonable attorneys’ fees, resulting from your use of the website or violation of this Agreement.
V. SHIPPING TERMS
We generally use USPS services but reserve the right to use other carriers. Shipping prices are based on the actual cost to ship from our facility in Charlotte, NC. We do not charge handling fees. Shipping costs are non-refundable.
We ship to all 50 states in compliance with the 2018 Farm Bill. The purchaser bears all responsibility for compliance with local and state laws.
We reserve the right to require additional information before shipping orders, including proof of residence and government-issued ID.
Address changes and shipment cancellations are not guaranteed.
VI. PURCHASE AGREEMENT
The purchaser of The Kanna Collective products bears all risk and assumes all liability associated with the use, purchase, and possession of our products. For ages 21+ only. Do not operate a vehicle or machinery for at least twelve hours after use, or until you do not feel any effects, whichever is longer. Consult a healthcare professional before using our products. Do not consume if pregnant or nursing. Effects may be delayed by 2–3 hours and may cause intoxication or a “high.” Do not consume more than once every 12 hours. Our products may cause you to fail a drug test. Under the 2018 Farm Bill, hemp products with no more than 0.3% Delta-9 THC on a dry weight basis are not controlled substances under federal law. However, state laws vary; it is your responsibility to know your state’s hemp laws before purchasing.
Medical Disclaimer: These statements have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease.
VII. DISPUTE RESOLUTION & WAIVERS
This Agreement is governed by the laws of the United States and the State of North Carolina. If a dispute arises, the parties agree to try to resolve it in good faith through negotiation. If negotiation fails, the parties may agree to mediation. If still unresolved: If the dispute is for $5,000 or less, claims shall be submitted to small claims court in Mecklenburg County, North Carolina. If greater than $5,000, the parties agree to binding arbitration. If an arbitrator cannot be agreed upon, each party will appoint a representative who will select an arbitrator. The hearing will be in Mecklenburg County, North Carolina. The arbitrator may not change this Agreement, and their decision is final. Arbitrator fees are split equally; other costs are each party’s responsibility.
North Carolina law will apply. The prevailing party may recover reasonable attorneys’ fees and costs.
Class Action Waiver: YOU WAIVE THE RIGHT TO LITIGATE OR ARBITRATE ANY CLAIM AS A CLASS ACTION OR PRIVATE ATTORNEY GENERAL.
Jury Waiver: YOU WAIVE THE RIGHT TO A JURY TRIAL FOR ANY DISPUTE.
If a court finds this section unenforceable, any party may move to compel alternative dispute resolution.
VIII. GENERAL PROVISIONS
This Agreement is the entire agreement between you and The Kanna Collective and supersedes any prior understandings. If we make exceptions, we are not waiving any rights. If any provision is invalid, the rest remains in effect. By using this website or clicking “I Agree,” you consent to this Agreement under the U.S. E-Sign Act.
IX. RESTRICTIONS
You are restricted from:
– Publishing any website material elsewhere;
– Selling or sublicensing website material;
– Publicly performing or showing website material;
– Using this website in any way that may damage it or restrict access;
– Using this website contrary to laws or regulations;
– Data mining, harvesting, or scraping;
– Using this website for unauthorized advertising or marketing.
Any user ID and password must be kept confidential.
X. GOVERNING LAW & JURISDICTION
These Terms are governed by the laws of North Carolina. You submit to the non-exclusive jurisdiction of the state and federal courts located in North Carolina for dispute resolution.
XI. RETURN POLICY
All products are final sale. If you receive a damaged or defective product, contact us within seven (7) days with your original receipt, and we will arrange a replacement.
Our Commitment
We stand behind the quality of our products and want you to be satisfied. Please contact us with any questions.
Stay Connected
Don’t miss out! Sign up to receive updates and exclusive deals.
Contact Info
The Kanna Collective
209 W. Worthington Ave
Charlotte, NC 28203
